How Colleges Measure the Return on Diversity

How Colleges Measure the Return on Diversity Efforts 1

American Council on Education

"It's very hard to track return on investment for any specific function or unit within a university," says Diana I. Córdova, a vice president of the American Council on Education.

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American Council on Education

"It's very hard to track return on investment for any specific function or unit within a university," says Diana I. Córdova, a vice president of the American Council on Education.

One would think the booming diversity industry in academe might lead to a surge in demand for consultants, to help colleges design strategies and deliver programming.

But campus officials say diversity consulting in higher education remains a niche business provided by a slew of small operators. There is no equivalent of McKinsey & Company, the management-consulting firm, in what many in academe have come to call "the diversity industry."

When