October 15, 2004

Higher Education Isn't Meeting the Public's Needs

By FRANK NEWMAN, LARA COUTURIER, and JAMIE SCURRY

Higher-education leaders, like many Americans, believe that we have the best postsecondary-education system in the world. Yet a dangerous gap is growing between what the public needs from higher education and how colleges and universities are serving those needs. That gap has received little attention within institutions because they lack clear measurements for their performance and because they are generally satisfied with the status quo. But if the gap is not closed, it will increasingly

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