December 17, 2004

Help From the FBI Against Hackers

To the Editor:

Your article on steps to take when a computer break-in occurs offered many useful suggestions but left out an important one: Call the Federal Bureau of Investigation ("When Hackers Attack," The Chronicle, November 5). The FBI has trained computer investigators in every office, who have probably already introduced themselves to your systems administrator.

When you call, you may learn that the FBI has received information about similar break-ins from other