December 12, 2008

Diagnosing Why Some Students Don't Succeed

By GEORGE D. KUH

Given the widespread concern that too many students are dropping out of college before they get their degrees, why do so many colleges ignore the existing body of literature about what works to improve student retention? Why, in fact, do they pay a premium to external entities for information that is available to anyone?

At a time when unprecedented numbers of people need some form of postsecondary training, colleges are increasingly outsourcing key operations that help students stay

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