January 7, 2005

Colleges Need to Give Students Intensive Care

By PHILLIP H. SHELLEY

Forum: Join an online discussion about whether the popular notion that students are colleges' customers is accurate, and whether a better analogy would consider students as medical patients and professors as their physicians.

As academic administrators and governing bodies have looked for ways to bolster their institutions' finances in times of budget constraints, they have turned

Digital or Print Subscription

Web Pass

Already have an account? Log In Now.