• September 1, 2015

Episode 69: Is New Technology Wearing You Out?

Cathy Kelley, an assistant provost at Fairleigh Dickinson University, asks the Tech Therapists how technology staffers can maintain their energy when they constantly have to tackle new technology projects.

Scott Carlson, a Chronicle reporter, and Warren Arbogast, a technology consultant who works with colleges, talk about the headaches, anxieties, and general problems you might be having with technology on your college campus. Look for new installments every other Thursday.


1. debrablackman - April 19, 2010 at 02:25 pm

One way for "technology staffers to maintain their energy when they constantly have to tackle new technology projects" is to make sure they actually finish the previous project(s). This may sound basic. But, there is a tendency to "hang on" to a project especially if one has a particular interest in it, or is otherwise invested. This kind of behavior repeated over years can lead to a tremendous "build-up" of "hang over" tasks that saps productivity.

To help the technology staffers with this, management should have a clear organizational boundary between the projects group (sometimes called development) and the operations group. Once a project is completed it should be turned over to operations completely. Project workers' passwords and access should be expired. The system or infrastructure or whatever should be run by operations staff ongoing. This frees the project workers to move on to the next project.

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