In Part I of this two-part Tech Therapy miniseries, Warren Arbogast and Scott Carlson discuss the qualities that colleges should look for when hiring a chief information officer. Part II wil address what a prospective CIO should look for in a college.

Scott Carlson, a Chronicle reporter, and Warren Arbogast, a technology consultant who works with colleges, talk about the headaches, anxieties, and general problems you might be having with technology on your college campus. Look for new installments every other Thursday.