Utrecht University, in the Netherlands, has saved money and improved quality by outsourcing nearly all of its central IT services. Could your institution do the same? Peter Schelleman, the university's former chief information officer, shared his thoughts with Warren Arbogast, a technology consultant, and Scott Carlson, a Chronicle reporter.

Scott Carlson, a Chronicle reporter, and Warren Arbogast, a technology consultant who works with colleges, talk about the headaches, anxieties, and general problems you might be having with technology on your college campus. Look for new installments every other Thursday.