At CUNY, an Immigration Hot Line Heats Up

At 4:30 on a Tuesday afternoon, Hallie Gaines's telephone rings once again.

The caller is a native of Trinidad who has overstayed a tourist visa she received in 2002. She wants to know how she and her 14-year-old daughter can become legal residents.

Ms. Gaines tells the caller about the Dream Act, a bill in Congress that would allow the daughter to qualify for permanent-resident status once she graduates from high school, and then to petition for citizenship for herself and her

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