Answering All Your Students' E-Mail Without Losing Your Mind

To the Editor:

Whether to encourage faculty members to respond within 24 hours or 48 hours to class e-mail has been debated at my institution ("The 24-Hour Professor," May 31). It is not a simple issue.

An important place to begin addressing this question is by defining legitimate e-mail. Few teachers would begin a class on campus by asking everyone with a question to form a line outside their office for a private discussion. Taking this approach in the virtual classroom can

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