Advice for the Online Instructor: Keep It Interpersonal

Ken W. White is a co-author of The Online Teaching Guide, a new guidebook intended to help professors run effective online courses. Mr. White has taught on the Web for the University of Phoenix for seven years, and he also keeps up his "regular" teaching gig as a professor of education at Everett Community College, in Washington State. His expertise lies in education and organizational communication, and he says that interpersonal-communication techniques are particularly important in an

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