November 22, 2009
A Teaching Hospital Tries to Transform Urban Health Care
Is the U. of Chicago shunning South Side patients or improving their treatment?
University of Chicago Medical Center
The U. of Chicago Medical Center, on the city's South Side, is changing the way it serves the surrounding neighborhoods.
Chicago
In a bustling emergency room at the University of Chicago Medical Center, Lolita Smith checks on two patients separated by a thin partition.
One is cradling a finger she jammed during a brawl with another woman. The other is worried about a boil on his leg.
Meanwhile, two emergency medical technicians wheel an injured patient on a gurney into the hallway of a packed waiting room. He'll have to wait for a bed to open up.
As a patient advocate, Ms. Smith educates
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