January 22, 1999

A Survey Seeks to Estimate Institutions' Information-Technology Costs

By KELLY McCOLLUM

A study of information-technology costs at 102 institutions may help administrators see where they're spending too much or too little on their own campuses.

Karen Leach, the chief information officer for Colgate University, and David Smallen, director of information-technology services at Hamilton College, recently released preliminary findings from the survey, which looks at costs for maintaining desktop

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