October 5, 2001
A Man of Maps, Meters -- and 120,000 Tickets a Year
On paper -- in this case, on a fold-out map of campus parking lots -- Dave Ricketts's job at the University of Iowa is to manage 14,000 parking spaces and a collection of commuting-related services, among them a 27-vehicle, student-operated bus system; a van pool that serves 752 riders; and 4,700 spaces for locking up bikes. In practice, though, what he manages is human behavior -- the good, the bad, and the ugly. His tools are familiar ones: meters, cashiers, permits, signs, bus passes, and
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