A Little Drama Helps the Medicine Go Down

Daisy Cocco De Filippis Naugatuck Valley Community College (Conn.)

When Daisy Cocco De Filippis arrived in 2002 as provost at Eugenio Maria de Hostos Community College, she found a college in need. The Middle States Commission on Higher Education had recently given the college, part of the City University of New York, a mediocre review. The accreditors called for better general-education requirements, curricular improvements, and other big changes. The new provost found that stacks of

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