September 14, 2007

A 'Design Revolution' for Libraries

To the Editor:

Your coverage of the unique approach taken by the librarians at the University of Rochester to better understand their undergraduate users generated a fair amount of buzz in the academic-library community in the days following the publication of the article ("An Anthropologist in the Library," The Chronicle, August 17). ...

It is my hope that the article will stimulate academic librarians to take a more serious interest in design thinking. What the article was not